“We Have a Problem”

We all face sticky situations and cranky clients–they go with the territory. It’s not tricks or tactics that help you meet those challenges, but a mindset of healthy respect for your client and yourself, and a focus on the interests you have in common.

That’s the subject of this month’s issue of The Guerrilla Consultant newsletter.

About Michael W. McLaughlin

Michael McLaughlin is the principal consultant with MindShare Consulting LLC, a firm specializing in the services industry.