Remember the last time you had a really good experience with someone you did business with? Chances are, you told someone else about it and that you would do business with that person or company again.
Many businesses have figured out how to enrich the customer’s experience. And consultants, who are always searching for new ways to differentiate themselves, should wake up to another way to do that: the client experience.
And that’s the subject of this month’s issue of The Guerrilla Consultant newsletter.
Enjoy the article, and let me know what you think.