I interviewed David Maxfield, co-author of Change Anything: The New Science of Personal Success, for Management Consulting News. Maxfield is vice president of research at VitalSmarts, a corporate training company that helps clients with operational improvements. The team at VitalSmarts also wrote the bestsellers, Crucial Conversations and Crucial Confrontations.
Maxfield and his team studied the science of personal change through their work with over 5,000 people. I asked Maxfield what he learned from his extensive research, why change is so hard, and the first step anyone can take toward successful change.