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Stamp Out the Blah, Blah, Blah: A Podcast with Dan Roam

By on January 3, 2012 in Consulting Process, Podcasts
Dan Roam

Dan Roam

“We have become so enamoured of our ability to talk that we often delude ourselves into thinking that, if we can talk about an idea, we understand it well.”

In this podcast, I talk with Dan Roam, author of BLAH, BLAH, BLAH: What To Do When Words Don’t Work. Roam’s mission is to help us solve problems and sell ideas more effectively–not just with words, but by tapping the power of visual communication.

He’s written two other bestsellers on that topic: The Back of the Napkin: Solving Problems and Selling Ideas with Picture, and Unfolding the Napkin: The Hands-On Method for Solving Complex Problems with Simple Pictures.

Dan gives us some great (and easy) pointers for clarifying complex ideas and finding workable solutions to tough problems–using pictures!

The tools you use can be as simple as the picture below. To visit Roam’s site and learn more, click here or on the image below.

Dan Roam

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Podcast Interview: Peter Block

By on June 21, 2011 in Client Relationships, Podcasts
Peter Block

Peter Block

“Consulting cannot be done without genuine caring for the client, and the challenge is to find ways to embody our care in the way we do the work.”

I had an opportunity to talk with Peter Block, author of the landmark bestseller, Flawless Consulting: A Guide to Getting Your Expertise Used. For many of us, Block helped define how to effectively manage the client/consultant relationship for project success.

Block has just released the 3rd edition of Flawless Consulting, so I thought it would be a good time to ask him about his thoughts on how the professional services industry is evolving and what that means for service providers.

The Consultant’s Goals
For each assignment, you should consider how to achieve four goals: 

  • Establish a collaborative relationship. This permits maximum use of people’s resources—both the client’s and the consultant’s.
  • Solve problems so they stay solved. Help clients learn how to solve the problems that are likely to emerge once a solution is put into place.
  • Ensure attention is given to the technical/business problem and the relationships. Work with clients to address the underlying people and process issues of each problem.
  • Develop client commitment.Your impact will be driven by your ability to help your client commit to the solutions you’ve developed.

Adapted from Flawless Consulting, by Peter Block.

 

 

 

 

 

 

 

 

 

 

 

Podcast run time: 21:53
Intro music exluna by Jakub Koter

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Podcast: Daniel Burrus on Seeing the Future

By on March 4, 2011 in Industry Trends, Management Consulting News, Managing Your Business, Podcasts

Meet the MasterMinds: Daniel Burrus on Flash Foresight

Dan Burrus, futuristDaniel Burrus is the author of the bestselling new book, Flash Foresight: How to See the Invisible and Do the Impossible, and Technotrends.

Dan is one of the world’s leading technology forecasters and business strategists. He’s the founder of Burrus Research, a firm that monitors global advancements in technology-driven trends to help clients understand how technological, social, and business forces are converging to create untapped opportunities.

I asked Burrus how we can use the futurist’s tools to guide our businesses and help clients find those new opportunities.

Listen Now

Run Time: 18 minutes

Find out more about Daniel Burrus at www.flashforesight.com and www.burrus.com.

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Ann Handley on Content Rules

By on February 25, 2011 in Books, Managing Your Business, Marketing, Podcasts

I interviewed Ann Handley, author of the fast-selling new book, Content Rules, How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business.

Ann is the Chief Content Officer of MarketingProfs, which provides strategic and tactical marketing know-how for hundreds of thousands of marketing and business professionals through a full range of online media. We talked about the concepts in her new book, with an emphasis on the specific tactics any of us can implement to build a more effective content.

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Interview: Maureen Broderick

By on January 17, 2011 in Books, Managing Your Business, Podcasts

For the January issue of Management Consulting News, I  talked with Maureen Broderick, author of The Art of Managing Professional Services: Insights from Leaders of the World’s Top Firms. In the book, she draws on more than 130 in-depth interviews with top firm leaders to find out what it takes to build a highly successful practice. I asked Broderick what surprised her the most in her research, and about the key challenges firm leaders face today.

Get our podcast interview with Maureen Broderick.

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Interview with Nick Morgan

By on December 11, 2010 in Books, Management Consulting News, Podcasts, Speaking

“Audiences find lists irritating, but they love attitude and perspective.” – Nick Morgan

For this month’s issue of Management Consulting News, I interviewed communication expert and speaking coach, Nick Morgan. He’s the author of the ebook, 7 Steps to a Great Speech, and the books Trust Me: Four Steps to Authenticity and Charisma and Give Your Speech, Change the World: How to Move Your Audience to Action. I asked Morgan for his best advice on preparing and delivering a great speech every time.

Get my (podcast) interview with Nick Morgan (~16 minutes).

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Podcast: Robert Sutton

By on November 2, 2010 in Business Life, Management Consulting News, Podcasts

Most people have at least one horror story about a bad boss. If you’re lucky, you’ve also experienced a really good boss.

Our guest, Robert Sutton, has a thing or two to say on the subject of bosses. Sutton is a professor of Management Science and Engineering at Stanford, and the author of Good Boss, Bad Boss: How to Be the Best…and Learn from the Worst.

Sutton’s previous books include the bestseller, The No-Asshole Rule, Weird Ideas That Work, Hard Facts, Dangerous Half-Truths & Total Nonsense, and The Knowing-Doing Gap.

We asked Sutton for his take on some famous bosses like Steve Jobs, Larry Ellison, Steve Ballmer, and Tony Hayward. And we asked him to weigh in on the impact (if any) of the “reality” show, Undercover Boss, on how bosses behave.

Get the podcast with Robert Sutton.

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Interview: Mark Levy on Sparking Ideas with Freewriting

By on September 11, 2010 in Management Consulting News, Managing Projects, Managing Your Business, Podcasts

For the September issue of Management Consulting News, I did a podcast  interview with Mark Levy. He’s the founder of Levy Innovation, a marketing strategy company, and the author of Accidental Genius: Using Writing to Generate Your Best Ideas, Insight, and Content.

Levy’s book shows us how to use a tool he calls freewriting to explore ideas, solve problems, and create marketing and thought leadership material. In the interview, I asked Levy to explain what freewriting is, why it works, how to get started, and how to apply it in our businesses.

Get the podcast interview with Mark Levy.

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